Saturday, May 19, 2012

Fabricland, I am tired of waiting.........



Dear Mr. and Mrs. Fabricland,

I have been waiting for some time now for you to have what has turned into your annual pattern sale. I have given up hope of it ever happening. BMV also known as Butterick Vogue McCalls is having a sale this weekend, and even though I would rather buy from a local shop, I bought patterns online. Quite a few actually, and I would have bought them all from you should you have had them at a reasonable price. Even though your reasonable price is twice what I paid at BMV. So this means you have lost a sale. And as we all know if you had actually got me into one of your stores, I would have bought more than just patterns, some notions perhaps, a spool or two of thread, some fabric. There are online sales on patterns all the time, and Joann's (in the US) has pattern sales often. Seeing as how most of the Canadian population lives within driving distance of the US border, we all can go there and take advantage of their sales. Which I may do from now on, because I will never buy a pattern from you unless you have them on sale.

Mr and Mrs Fabricland, are you aware of the internet? I ask because I wonder how on earth you have the nerve to charge $20+ per meter for silk noil, when I can purchase it online for sometimes less than $10 and undyed for less than $5 per yard? You do know that anyone can go onto the internet and find these items, right? I am aware that I would have to pay for the shipping, but it would still be cheaper than buying from you, even with a membership.

Mr and Mrs Fabricland, I feel our relationship isn't working for me anymore, you charge too much for almost everything, your stores aren't pleasant to shop in, and as I mentioned, your patterns are overpriced. I feel like I am being taken advantage of. Everything I buy from you, I can purchase online and cheaper at that.  You need to change, because I won't.

Yours truly,

Elle C

PS-you should spell check your advertising. There are often spelling mistakes and that annoys me too.

21 comments:

  1. ...hahahahahahaHAHAHAHA! I'm well said madame, I doff my *virtual* hat at you and lay my *virtual* cloak at your feet. Exactly what I feel, but replace the Fabricland with Spotlight/ Lincraft and you're there. OMG bad service. They should pay us to shop there!

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  2. *Well said (please remove the I'm if you have comment editing enabled) too much coffee today XP Did that typo annoy you as much as Fabricland advertising does? XD

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  3. YES! Now, if only someone from Fabricland will read this! Their stores are usually so ugly and disorganized. I'm purchasing more and more fabric online. From the USA.

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    1. REALLY REALLY SAD....to be purchasing from the usa.

      our jobs are heading south.....sad but true. it would be nice to shop at home, but that's not always feasible. i've only read the first 3 comments and i;m amazed at the comments about prices. have any of you ever gone into the quilt shops and checked those prices out???? fabricland is easy breezy in comparison.

      i shop at fabricland - have no problems; if i find something too expensive i shop around (just like i would with ANY other stores i shop in). otherwise i like fabricland.

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    2. Where I live there is no place to shop around, it is the one and only non-quilting fabric store within a days drive. If I lived in Vancouver (or another major city) it wouldn't be an issue. My main problem is with the price of their patterns. They say they give you a discount of 50% off Vogue (just an example), so for a designer pattern that would be in the area of $15 each. BMV regularly has sales on and the patterns are 2.99 or 3.99 each. Shipping for 8 patterns for me costs $8. So I still come out far ahead of buying at Fabricland. I know they get a significant discount from the pattern companies (I have a secret source), so it really ticks me off that they charge so much, and in 2012 they haven't had a good sale on patterns all year.

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  4. That was a more dignified break up letter than they deserved. Perhaps you shoudl talk to Hancock for me- having the Vogue sale a week before you got the new catalog? Thats just ugly. How about you write to them for me and I'll save the flaming bag of dachshund poop for another incident......

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  5. A friend of mine doesn't shop there at all anymore, hasn't for the last 3 years - and she sews for a living! She got into an arguement with management at one point over trying to order in fabric, and the manager had the nerve to say something along the lines of "well where else are you going to go, there's no where else to buy fabric in this city", and my friend said "oh just watch me", and hasn't been there since.

    Not only does Fabricland seem to not know anything about ordering fabric online, but our city actually has a lot of other fabric stores in it, at better prices too. I have no idea what this woman was thinking when she scoffed at my friend, but it definitely tells you something about their mentality there.

    Anywho, I really enjoyed your break-up letter to Fabricland! It definitely made me laugh. :)

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  6. This is hilarious! I find that I am doing more and more online shopping for fabric and notions. I (luckily) am surrounded by a sea of Joann's so I never have problems finding cheap patterns, but if I did, I would just buy them from Club BMV too.

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  7. Well, that was the politest break-up letter I think I've ever read! We have JoAnns here and as much as some people complain, I really don't think they are too bad. True, they cater more to the craft sewers than to the fashion side of things, but they have to make money somehow. I do order fabric cheaper online, or wait until I can make a trek to the Fabric District.

    I can not figure out why Fabricland does not do regular sales, but I'm pretty sure that in the U.S. JoAnn/Hancocks have special deals with the pattern companies. That would be why they put certain brands on sale right before the new catalog/patterns arrive in the stores (stores need to clear out deadstock and the companies don't want to lose money on brand-new designs). So I'm guessing Fabricland doesn't have any kind of set-up with BMV and Simplicity.

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  8. lol!! I've been waiting for their pattern sale forever and it's never showed up either! Might as well get it from the US!

    Fabricland sucks! I totally agreee!

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  9. Don't you hate it when chain stores do this! So frustrating. At least you got your patterns!

    P.S. Thank you so much for the book. I cannot tell you how much I am enjoying reading it! So much cool and neat information!

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  10. Thank all that is (and isn't!) holy for the internet. Now you don't have to be tempted back to Fabricland hell, even if they ever ever have a pattern sale again. I only go into the local equivalent (Spotlight) when I have to and hate it each time.

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  11. I like the way you think about your patterns.

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  12. I'm glad someone said it. I hate giving Fabricland my business because they are so rude and the fabric selection isn;t all that great (or even reasonably priced).
    Nothy
    www.aftagley.blogspot.ca

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  13. I visit 4 different Fabriclands thanks to having so many different work places and I usually find something, there are huge gaps.  They offer nothing I would want to make a bra out of, I do need a supportive bra.  I have been trying to avoid polyester and once you take that out, the selection for garments is not as wide as it seems.  So while it meets my needs and I still spend too much, I completely understand your letter.  At least my service has been better than what others seem to have experienced.

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  14. OMG!  I wish I had seen this before today.  I live here, too, and the manager there sided with the employee who ripped me off (I took pictures AND wrote a letter to Regional Management); I haven't been back since.  The one in Vernon is privately owned, by a daughter who bought it from her mother, I believe, last year, and I have never had bad service yet.  I, too, shop for fabric online now, but wish I could find a source for XP thread - Findlay's doesn't carry it!

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  15. I'm with you!! I hate it too! The selection of prints is geriatric. Never have I found a fabric that is inspirational or exciting. I love to sew but I hate that it is the only option in Edmonton. I haven't tried the online route but I think I will in the future.

    So, goodbye angry alcoholic manager at the South-side Calgary trail location (who sternly warned me that my purchase was a final sale). Adios, ditzy Londonderry mall girl who didn't put the renewal sticker on my membership card so that I had to pay for it twice! Au Revoir granny assistant in the halloween print shirt at St. Albert who pointed and said "its over there" (to a jam packed corner) when I asked where the 60in wide diaper flannel was (it wasn't by the way....)

    There has to be better way!

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  16. Thanks for the info. Much appreciated. I think on the Vogue website it says 6-8 weeks. I guess that's so that it seems better when it only takes four. Either way, I agree, it's the cheapest way to get vogue patterns in Canada.

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